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Terms & Conditions

Warranty

Apollo had 20 years experiences in manufacturing lithium-ion battery cell and module and adapters since 2002. We believe a successful enterprise has the two principles of Honest and Quality, which are our core value. We always insist on this core value which helps us become the leader of this industry in China.


General Terms & Conditions

The warranty is valid only upon presentation of the defective product and proof of purchase consisting of original purchase receipt which is unmodified. The documents should clearly indicate the problem, the models and the quantity, the purchase date, the product type or the serial number. APOLLO reserves the right to refuse warranty if this information has been removed or changed after the original purchase of the product from APOLLO.


APOLLO's obligations are limited to repair of the defect or replacement of the defective part or at its discretion replacement of the product itself.


Warranty repairs must be carried out by an Authorized APOLLO Branch. Warranty will be voided should any repair have been attempted by any unauthorized service centre. APOLLO shall not be liable for reimbursements, claims and damages that may result from the unauthorized repair of the product.


Repair or replacement under the terms of this warranty does not provide right to extension or renewal of the warranty period. Repair or direct replacement of the product under the terms of this warranty may be fulfilled with functionally equivalent service exchange units.


 Warranty and return

1. All of our products have passed package test before shipment and guarantee to use our products safety.

2. All lithium-ion battery cell and module and adapters are in good condition before shipment.

3. All lithium-ion battery cell and module and adapters come with 1 year warranty. If there is no man-made problem, we will replace it for free.

4. Provide good after-sales service. If any problem happens, our team will do our best to solve it.

Tel: 86-755-28071815-60 lines Fax:+86-755-29517078 Email: info@apollo-batteries.com
Add:The 7th floor, A Building, Yikang Industrial Park, NO.33 Huarong Road, GaoFeng community, Dalan Street,Longhua District, Shenzhen Guangdong province, China
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